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FAQ
How are jolea vases made?
Each Jolea vase is 3D printed using advanced technology that allows us to create forms not possible with traditional methods. We use PETG, a recyclable material often sourced from repurposed plastic bottles, to craft pieces that are both lightweight and luminous.
Are Jolea vases sustainable?
Yes. Sustainability is at the heart of our process. We use recyclable PETG material and produce each vase on demand to minimize waste and overproduction.
How long does it take to receive my order?
Since our vases are made to order, please allow up to one week for production. Once shipped, standard domestic delivery takes 5–7 business days. Expedited shipping options are also available at checkout.
Do you accept returns?
We want you to love your order. If you are not happy, you can request a return within 7 days of delivery. Items must be unused and in original condition. Refunds are issued to your original payment method. Shipping costs are not refundable. Return shipping is the customer’s responsibility unless the item arrived damaged or defective. In that case we will cover the return shipping and issue a full refund or replacement.
​To start a return, email shop.jolea@gmail.com with your order number.
Do you ship internationally?
Yes, we ship worldwide. Shipping is free within the US.
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